case study 7.2


Read case study 7.2 in Chapter 7, “Finding a Doctor Right Now” (this can be found in the “Read, Study,

Practice” section of Chapter 7 in WileyPLUS). After reading the case, use examples from the text and independent online research to answer the following question:

What are the benefits in this e-business model to patients and some disadvantages for both patients and doctors? (If you have any experience with this type of e-business, feel free to add your personal perspectives on interacting with doctors through e-business.)

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