I would like for you all to discuss the case study on page 449 of your text. First, read the case study and answer questions 1 through 3 (and all the bulleted points) in the exercise. Please upload either a typed record of your responses or take a picture of your work and add it to the forum’s first question. For the first part of this discussion forum, please post replies to the following questions that are part of the exercise:
How did Zane gain skills as a leader of change? To this, address the following, what skills was she missing and what skills did she have that you would like to have/exercise? Explain your response.
I hope you enjoyed the Ellen Zane video on negotiating.
Please post your thoughts to the bulleted items that were part of question 2 on Toolkit Exercise 8.1. In addition to posting your replies, what about Zane’s experience made an impression on you and explain why. The impression can be either positive or negative. Discuss at least one thing you took away from the video and your responses.