mgt 6503 change management

I’m studying for my Communications class and don’t understand how to answer this. Can you help me study?

ORGANIZATIONAL PROBLEM: Poor Organizational Communication

https://robertgreiner.com/leading-change-kotter-eight-steps/

There are an 8 steps for change management. Above link shows all the details about that 8 steps. In ABC Company has a ” Poor Organizational Communication” I need to apply that steps into ABC Company issue. I also uploaded extra information.