Overcoming Company Conflicts

In Week One, you chose a generic organization (manufacturing plant, hospital, etc.).  Assume that you are a hired consultant for this organization.  You have been asked by the president of the organization to prepare a background paper on the results of your research and to make recommendations to improve group productivity in the organization.

Company – RaceTrac Petroleum

Your research has identified the following problems:

·  Role conflicts within groups – 1  junior manager does not want to take direction from general manager, another junior manager wants to be the general manager (you can also research common conflicts within groups)

·  Communication problems among group members – junior managers not reporting issues to general manager, i.e. inventory issues, overtime hours, staff issues etc…

·  Lack of cohesiveness in groups with diverse members – food team and store team at odds because one team feels that they do more work than the other.

·  Excessive intergroup conflict – conflict between junior managers

In an eight page paper, include the following:

·  Introduction – clear explanation of the type of organization

·  Explanation of how each problem could impact a group’s productivity (use examples to illustrate points)

·  Recommendations to resolve each problem

·  Suggestions, based on your knowledge of group dynamics, for a company-wide training program on best practices for group productivity

·  Conclusion/Summary

Writing the Final Paper

The Final Paper:

  • Must be eight double-spaced pages in length, and formatted according to APA style.
  • Must include a title page with the following:
    • Title of paper
    • Student’s name
    • Course name and number
    • Instructor’s name
    • Date submitted
  • Must begin with an introductory paragraph that has a succinct thesis statement.
  • Must address the topic of the paper with critical thought.
  • Must end with a conclusion that reaffirms your thesis.
  • Must document all sources in APA style.
  • Must include a separate reference page, formatted according to APA style.
  • Must use at least six scholarly sources.


Myatt, M. (2013, June 17). 5 transitions great leaders make that average leaders don’t. Forbes. Retrieved from http://www.forbes.com/sites/mikemyatt/2013/06/17/5-transitions-great-leaders-make-that-average-leaders-dont/



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